The best insurance companies in Arizona offer a wide variety of coverage options to meet diverse needs. Whether it is auto insurance to navigate the state?s diverse landscapes, home insurance to guard against natural disasters or business insurance to protect commercial interests, the following providers offer reliable solutions.
Auto-Owners Insurance Co earned a near-perfect MoneyGeek score, highlighting its strong affordability and claims handling. This insurer also offers a rare offering of diminished value car insurance for newer vehicles.
1. Auto-Owners Insurance Co
It was founded in 1916 and is headquartered in Lansing, Michigan.
Auto Owners offers many car and home insurance policy types, a wide range of endorsement options and a lot of discounts. The company is a good choice for drivers who want to bundle multiple types of coverage with one company and who appreciate the ability to personalize their policies with add-ons like road trouble service, loan/lease gap and diminished value coverage.
On the home side, Auto-Owners is a solid option for those who want an upgraded package that includes coverage for appliance leaks and food spoilage after a power outage. It also offers an excellent financial strength rating from A.M. Best, which reflects its strong financial stability and its ability to pay claims. It also receives fewer complaints than most similarly-sized insurers, according to NerdWallet?s analysis of three years of data from state insurance commissioners.
The only blemish on Auto-Owners? record is that it only scored above average in two regions of the 2023 J.D. Power auto insurance customer satisfaction study. However, it did rank among the top 15 in the category of claims satisfaction.
2. Travelers
Auto-Owners Insurance Co and Travelers Insurance Co are the top providers of car insurance in Arizona, respectively. They both offer affordable, full coverage policies that include essential coverages and great customer service and claims handling. However, Auto-Owners excels in affordability and claims handling while offering a variety of coverage options like roadside assistance, deductible modification, diminished value and rental reimbursement auto insurance. The company also offers a number of common discounts such as continuous insurance, driver training and early quote discount.
For home insurance, Travelers is the top choice among national insurers. Its comprehensive home insurance policies protect the dwelling and other structures, personal property, loss of use and personal liability. The company also provides optional extras such as home security, identity theft and green homes. It receives low complaint numbers from the National Association of Insurance Commissioners and has an excellent financial strength rating from AM Best.
Travelers is a good option for young adults in Phoenix, with a price of $130 per month or $779 every six months. In addition, its auto insurance rates are lower than the median in Arizona. However, it ranks below the average for all companies in terms of customer satisfaction and digital service. It scores below average in J.D. Power’s surveys on overall satisfaction and auto claims. In addition, its telematics program, IntelliDrive, is a little behind the industry standard.
3. Safeco
Safeco is an insurance company that offers a wide range of auto and home insurance coverage. Its car insurance includes standard options like liability, collision and uninsured motorist coverage as well as add-ons like rental car reimbursement and new vehicle replacement for full coverage policies. Safeco also provides a variety of discounts to help drivers save money, including the telematics program Snapshot and a safety driving discount that rewards safe driving behaviors.
The company also has a solid mobile app with high ratings in the App Store and Google Play. In the event of a disaster, Safeco will waive late fees and provide emergency assistance for its policyholders.
However, despite its good rating with the BBB and AM Best, it scores lower than many of its competitors in customer satisfaction and claims handling. In addition, it has a higher-than-average number of complaints to state regulators. These complaints typically center around poor overall customer service and unexpected rate increases.
4. State Farm
It scored the highest in overall customer satisfaction in J.D. Power’s 2023 U.S. Individual Life Insurance Study and has fewer complaints than the industry average, according to the National Association of Insurance Commissioners. It also has a stellar financial strength rating from A++ from AM Best, which indicates the company is financially strong enough to pay out claims. State Farm also offers life insurance policies, including term and universal life insurance. The company offers a wide variety of home and auto insurance policy options and has more than 19,000 agents nationwide.
In addition to offering competitive car insurance rates, State Farm has a good track record for paying out claims and offers a broad range of discounts. Its auto insurance policies include liability, collision and comprehensive coverage as well as roadside assistance and ridesharing coverage. The company also offers a usage-based insurance program called Drive Safe & Save, which rewards safe drivers with up to 30% discount.
However, the company is not without its critics. In one example, a lawsuit filed by actor Shannen Doherty alleged that State Farm and medical examiners conspired to deny her benefits in the aftermath of a California wildfire.
